Corrective Action

When an issue arises, a cross-functional Problem Solving team is formed to address the concern. By applying the eight steps of problem solving, the team proactively addresses immediate containment as well as permanent corrective action. Kimball Electronics' Management reviews all corrective action activity on a regular basis to ensure customer satisfaction.

Our Quality Policy

• Our first priority is customer satisfaction; obtained through superior quality, customer service and continuous improvement.
   
• Our Quality Management System defines the requirements for meeting our business needs complying with regulatory requirements and the tools to be used for establishing, reviewing and measuring our quality objectives.
   
• We are all personally responsible for commitment and compliance to our Quality Management System, for ensuring its suitability, and continually improving its effectiveness in order to enhance our customers' satisfaction.

Supplier Development

High quality and reduced costs are some of our customers' primary concerns. Kimball is able to manage our sub-suppliers to ensure these concerns are met. We have established a supplier quality/development group that focuses on ensuring new suppliers are capable of meeting our goals and working with our suppliers if issues arise.